MyCar Journal Support
We're here to help. Browse the frequently asked questions below or reach out to our support team directly.
Frequently Asked Questions
How do I add a new vehicle?
Tap the “+” button on the main screen and fill in your vehicle details such as make, model, year, and mileage. You can add multiple vehicles to track them all in one place.
How do I log a maintenance record or expense?
Select your vehicle, then tap “Add Record” to log a service, repair, fuel fill-up, or any other expense. You can include the date, cost, mileage, and notes.
Is my data backed up?
If cloud sync is enabled, your data is securely stored on Google Firebase servers. If you use the app in offline mode, data is stored locally on your device. We recommend enabling cloud sync to prevent data loss.
Can I export my data?
Yes. You can export your vehicle records and expense history from the app settings. This allows you to keep a personal backup or share the data with your mechanic or insurance provider.
How do I delete my account or data?
You can delete individual vehicles or records from within the app. To remove all your data, uninstall the app and contact us if you need cloud data deleted as well.
The app is crashing or not working properly. What should I do?
Try closing and reopening the app, or restarting your device. Make sure you have the latest version installed from the App Store or Google Play. If the issue persists, please contact us with a description of the problem.
Contact Support
If you can't find the answer to your question above, feel free to reach out. We typically respond within 1–2 business days.
Email us at info@itfriends.ai
Please include your device model, OS version, and app version when reporting a bug so we can help you faster.